Microsoft
System Center Operations Manager 2007

Monitoring and Managing End-to-End Services

Users:
Enterprise IT Admin

Purpose:
Monitoring and operations management for large-scale server configurations.

  • Collaboration 50% 50%
  • UX Writing 90% 90%
  • UI Design 100% 100%
  • Research 90% 90%
  • Info Architecture 25% 25%

Taking an established product that was already successful and applying some of the same concepts that made SCE so popular, we redesigned the entire experience.

My involvement included designing a reporting system from scratch, creating wizards as learning devices for first time tasks, designing for secruity and role management, and almost every aspect of the tool’s UI and UX.

I worked closely with the Server Division personnel to understand concepts before I could design for them. I even worked with devs to design the installer making it as easy as possible to get started.